About the course

The Physical Store Salesperson course was created to train people interested in working in face-to-face commerce, offering quality customer service. Aimed at both beginners and those looking to improve their sales performance, the course is entirely online, free, and accessible to everyone. During the course, the student will learn about customer approach techniques, sales arguments, product organization, after-sales, inventory control, and professional behavior. Concepts of marketing at the point of sale and humanized service will also be addressed. At the end of the course, the student will take a quiz with multiple choice questions to test the acquired knowledge. This step is important to reinforce learning and ensure that the main contents were well understood. After completing the quiz, the student may request a certificate of completion, optionally and upon payment of a symbolic fee. This certificate is useful for enhancing the resume, proving qualification in job interviews, or presenting as a complementary activity.

This course includes