About the course

The Basic English for Customer Service course was developed for those who wish to improve their communication skills in English in the work environment, especially in situations involving direct contact with the public. It is ideal for professionals working in areas such as sales, reception, tourism, hospitality, and customer service in general. During the course, the student will learn essential expressions and vocabulary to greet customers, offer help, present products and services, handle requests, and solve doubts clearly and politely. The lessons are presented in simple and objective language, with practical examples that facilitate learning and application in the professional daily life. At the end of the course, the student can test their knowledge through an interactive quiz, which reinforces the main contents covered in the classes. This test serves to assess performance and identify areas that need more attention, ensuring that learning is truly effective. After completing the course and the quiz, the student can acquire a completion certificate for a symbolic fee. This document proves participation and performance in the course, and can be used to enhance the resume, prove study hours, or demonstrate interest in continuous professional development.

This course includes